Our pledge to customers
Our relationship with our customers is OnRelay’s most valuable asset. We are committed to protecting your privacy and realize that our success depends upon our ability to maintain your trust. The information that we collect is only used to facilitate the distribution of information requested by you and to enhance your overall user experience with us.
Why do we collect information and how do we use it?
When you use our mobile apps or web site to register, we may need to know your name, address, phone number, and e-mail address. This gives us the basic information we need to secure your connections and to be able to communicate with you effectively.
Over time, we may ask additional questions to build up a profile of each individual registering with us. These questions will be optional and designed to inform us with regard to demographics or product preferences that will enable us to provide higher quality, more personalized information.
Will OnRelay disclose information it collects to third parties?
No. The information collected through OnRelay’s web site is solely for the use of OnRelay and its communication with end-users. We undertake never to share this information with third parties.
OnRelay complies with the terms of the Data Protection Act 1998 and EU's General Data Protection Regulation (GDPR). We follow strict security measures in the storage of personal information to prevent unauthorised access. If you wish to request copies of your personal information we hold or wish us to stop using your personal information, you can contact us via email at firstname.lastname@example.org. At your request we will delete your personal information from our records.
Should you have any concerns about our use of your personal information please contact us at email@example.com, and we will do our best to address any issues you may have, explain our use of the data, or where requested, amend our practices with respect to your personal data.
Please see our Legal Notice for further information.