It feels great to be part of a global company that makes us feel bigger than we are. We are bi-coastal and spend a lot of time out of the office. I can get incoming calls as if I were sitting at my desk regardless of where I am.
Callers Expect Qualified Answers
Good companies answer customer calls in a professional manner. Great businesses ensure customers always communicate with qualified representatives.
Top Client Reps Are Mobile
Your most efficient customer facing staff are often also the most mobile. Make sure you have a mobile business phone system so they can take your big calls.