The MOBILE Business Phone System

HOW DOES ONRELAY WORK?

OnRelay is a company phone system built for mobile workers. Office calls to your main company number are routed to the cell phones of your operator group members or answered directly by your auto attendant. Calls can be transferred onwards to parallel ring groups, queues with music on hold, or directly to mobile user extensions.

more...Staff receive normal cell calls and can see on their incoming call screen whether they are receiving an office call and which voice menu destination was called. Users control their availability for group calls from their mobile apps, and can place return calls via any of your company numbers to completely mask their personal cell numbers.

WHY IS ONRELAY DIFFERENT?

OnRelay is optimized for cell networks, meaning all features are available on your smartphones using regular cell calls, not VoIP. This means you get the same reliable call quality, global coverage and unlimited capacity you are already used to on your cell phones without compromising on the standard PBX functionality you expect from a feature rich office phone system.

more...Most other business phone systems originate from landline PBX systems designed for IP desk phones, and therefore rely on VoIP apps for wireless connectivity. VoIP apps only work over fast, high capacity cellular data connections or good WiFi networks rarely found at e.g. busy city centers, hotels, airports, or on the road. This results in similar unpredictable call connections you may experience with consumer VoIP apps such as Google Voice, Facebook Messenger, Skype and WhatsApp.

WHO USES ONRELAY?

OnRelay targets sales- and service oriented small businesses, and most of our customers are between 2 and 50 staff members. Larger organizations also benefit from a company phone service that emphasizes customer responsiveness. A majority of our business is in the US, and we also have a global footprint in Canada, Mexico, Australia, South Africa, UK, and across Europe.

more...Our customer base covers verticals such as law firms, physicians, insurance brokers, real estate, manufacturing, IT, retail, finance, bio sciences, hospitality and transport. They all have in common being fanatic about responsiveness!
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"Separation of personal cellular calls and PBX quality business calls is easy and employees are very happy with using their personal cell phones with the OnRelay app to place high quality business calls."

Dr. Ralf Brandt, President, vivoPharm Pennsylvania, Munich, Melbourne

DO WE NEED ANY INFRASTRUCTURE?

No office network infrastructure, IP desk phones or VoIP apps are needed with OnRelay. Our business phone service is designed to work with your existing smartphones, cell numbers, wireless contracts and unlimited minutes packages.

more...There are no VoIP over wireless connections, and therefore no need to dimension your office internet or cellular data packages for voice. Business and personal calls are kept separate, and billing impact is negligible, so a majority of users register their personal phones with our service. Some customers equip their office managers or receptionists with a landline Polycom IP phone, but this is by no means a prerequisite.

HOW DO I MANAGE EVERYTHING?

Once your account is ready to use you receive admin credentials for a comprehensive web administration interface you can use to configure and self-manage your service.

more...The web admin system includes advanced functionality for building your auto-attendant menus, auto-generating voice greetings, defining destinations such as parallel ring groups and queues, setting up 3rd party answering services, and adding, changing and removing user extensions. You can also define working hours and time of day based routing. Our support team is always available to help you get it right.

HOW MUCH DOES IT COST?

A minimal company configuration starts at $35.98 per month. There is a mandatory $19.99 company mainline license, and each mobile user is $17.99. All prices are fixed per month and all inclusive in US$ irrespective of your country location.

more...The $19.99 mainline license includes all the functionality required to manage and distribute calls via your main company number. In addition per user costs is $17.99 for mobile only and $19.99 for fixed mobile users. Prices include phone numbers, voice minutes, service hosting, upgrades and support. You may optionally enable any company number for text messaging ($7.99), add direct inward dialing numbers to any user ($4.99) and get additional main numbers in any supported country, state or city ($9.99).

SO HOW DO WE GET STARTED?

You can request a free trial below, or if you are ready to place an order we offer a one month open purchase during which we will refund 100% of your initial monthly charge. There are no setup costs or contract periods. Within 1 business day of receiving your order we will have your service setup and ready to use.

more...After you place the trial order we find a good main company number in your area code that you can use just to test or keep forever. You can at any time replace this number with a port in number. Rolling out users only takes a few minutes, and our team will be available to help with configuring voice menus and corresponding destinations.

OnRelay@OnRelay
OnRelay is a company phone system built for mobile workers #Mobile #Business #Phone
Total Tweets408
Followers1.44K
Following3.94K
OnRelay @OnRelay
Our Answering Service feature seamlessly integrates with
@VirtualHQ ! You can route company calls directly to their live receptionists, fallback unanswered group or queue calls, or add them as a voice menu option. Their receptionists can transfer calls back to your extensions.

- 5 days ago

OnRelay@OnRelay
OnRelay is a company phone system built for mobile workers #Mobile #Business #Phone
Total Tweets408
Followers1.44K
Following3.94K
OnRelay @OnRelay
5
Have you ever met someone who enjoys lengthy phone conversations with speech recognizers? Your customers don't either!
#CustomerExperience #CustomerService #BusinessOwner #smallbusiness #workfromanywhere #wireless #voip #Entrepreneurship https://t.co/wR0XBOQSkB

- 55 days ago

OnRelay@OnRelay
OnRelay is a company phone system built for mobile workers #Mobile #Business #Phone
Total Tweets408
Followers1.44K
Following3.94K
OnRelay @OnRelay
1 2
#workanywhere #locationindependent #remotework #remoteoffice #virtualoffice #businessphonesystems #cellularnotvoip #pickupthephone https://t.co/3558Ofy9pN

- 86 days ago

OnRelay@OnRelay
OnRelay is a company phone system built for mobile workers #Mobile #Business #Phone
Total Tweets408
Followers1.44K
Following3.94K
OnRelay @OnRelay
1 1
Did we miss any!?
#remotework #virtualoffice #remoteoffice #locationindependent #workanywhere #smallbusiness #businessphonesystem https://t.co/lHbXvI21Wg

- 108 days ago

OnRelay@OnRelay
OnRelay is a company phone system built for mobile workers #Mobile #Business #Phone
Total Tweets408
Followers1.44K
Following3.94K
OnRelay @OnRelay
1
A cubicle is not what it used to be

#workfromanywhere #remoteoffice #remotework #virtualoffice #businessphonesystem #locationindependent #notvoip https://t.co/xGPmaS2cX9

- 114 days ago

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