HOW DOES ONRELAY WORK?
Calls to your main business phone number are routed onwards to mobile workers via auto-attendant voice menus or landline receptionists. Mobile staff are reachable on their smartphones via extension transfers or by joining queues and parallel ring groups for menu dial options such as Sales and Customer Service. Users of mobile business phone systems can also mask their cell numbers by placing return calls from your business phone numbers as well.
DO YOU SUPPORT A 100% MOBILE OFFICE?
OnRelay’s mobile business phone system is both virtual and mobile as it only requires a smartphone with a working cellular connection. No office network infrastructure, IP desk phones or computer VoIP apps are needed. OnRelay is designed to work with your existing cell phones, cell numbers, wireless contracts and unlimited minutes packages. Our company phone system works with any cell carrier, and your office phone system can be distributed with company numbers and users spread across multiple area codes, cities, states and countries.
WHY DO WE NEED A MOBILE SYSTEM?
For customer-centric organizations it is imperative all key personell participate in managing calls to your company’s main business phone number. When customers call your company it is frequently because they cannot find or solve what they are looking for online. Getting stuck in voice mail boxes or in endless interactions with voice menus and speech robots may leave them even more frustrated. OnRelay help ensure callers quickly reach your most qualified staff no matter where they are.
WHY IS ONRELAY DIFFERENT?
Most business phone systems rely on proprietary VoIP apps for wireless connectivity. Their drawback is you drain cell data plans and battery, you are 100% dependent on very strong cell coverage for acceptable speech quality, and the less reliable VoIP app replaces your standard Phone app during calls. OnRelay’s patented technology instead uses standard wireless carrier calls such that all features are available using normal cell minutes or native smartphone WiFi calling, and you get the same reliable call quality, global coverage and unlimited capacity you are used to on your cell phones.
WHO USES ONRELAY?
OnRelay delivers business phone systems to customer centric small- and medium sized businesses. Larger organizations also benefit from a company phone service that emphasizes customer responsiveness. A majority of our mobile office phone system customers are in the US, and we also have a global footprint in Canada, Mexico, Australia, New Zealand, South Africa, UK, and across Europe.
“Separation of personal cellular calls and PBX quality business calls is easy and employees are very happy with using their personal cell phones with the OnRelay app to place high quality business calls.”
Dr Ralf Brandt, President, vivoPharm
WHAT ARE THE MONTHLY COSTS?
We offer a free trial to registered businesses, and thereafter charge a fixed recurring fee per month. Our office phone system has a mandatory $19.99 company mainline license, which includes your main business phone number, and each mobile office user is $17.99. Your prices are all inclusive and covers number hosting, call minutes, business phone systems infrastructure, support, and feature upgrades. Prices are quoted in US$ irrespective of your country location.
NEED HELP TO GET STARTED?
We will quickly respond to inquiries left below, or you can place an order right away for a new subscription that embeds a two week free trial. There are no setup costs or contract periods. Within 1 business day of receiving your order we will have your mobile business phone system setup and ready to use behind your main business phone number.