Consulting
Your initial MCX solution is only the first step with OnRelay. As your business grows and your MCX solution expands, we are available to provide business and technical consulting that ensure you continue to derive the maximum benefits from your system.
Typical consulting assignments include:
- • Analysis of MCX logs to create management reports on calling patterns.
- • Extension of MCX solution to encompass additional office locations or PBXs.
- • Integration to new corporate telephone directory.
OnRelay account managers work closely with each customer to continuously monitor the performance of their system and will suggest the involvement of an Operations consultants wherever appropriate.
