Key Features
OnRelay MCX includes a wide range of mobile application telephony features and PBX features that combines into a powerful and turnkey Mobile PBX service:
A complete Mobile Office Phone System cloud image you can manage, control and customize
No up-front hardware costs for either business customer or service provider
An Office Phone smartphone app for iPhones, Blackberries and Android Smartphones that can fully replace IP deskphones
Business vs. Personal call separation for both outbound and inbound calls
Correct server side caller ID & caller name lookup for calls routed to mobile via office line
Internal number plan on mobile with auto detection of internal dialing
Full online directory & presence integration at mobile client
Unrestricted global / roaming support
Deskphone / softphone integration with parallel ringing
Mobile client control of office call routing including ring mobile only, ring office only, ring both, do not disturb and forward
Mobile client auto-provisioning and self configuration
Support for corporate DID ranges with 1,000′s individual extensions
Unified Voicemail System for both business and personal calls
Advanced Voice Messaging allows custom voice prompts, e.g. “dial ‘0’ for receptionist”
Individual conference bridge numbers for all users with web monitoring of all call participants
Instant Messaging supports any standard Jabber / XMPP IM client
Video Call support with video capable SIP soft phones
Web Console that allows users to manage their own business phone configuration, voice messages
Customer Call Management via existing receptionist consoles, auto-attendant with speech directory, programmable IVR, music on hold
Advanced Call Distribution via parallel and serial hunt groups
Voicemail system & Unified Messaging support
SIP soft phone and desk phone support
SIP / XMPP presence servers
100% web based configuration management
Web console for end user configuration
Auto Attendant with IVR
Conference meeting server
Call Centre server & agent login / logout
Statistics and CDR reporting server
